Last update: January 1, 2021
We want you to be 100% satisfied with services provided from us. If your product is defective or not described, don't worry. Just send us an email at email@example.com and we will make it right by offering you a replacement or refund.
Any unsuccessful delivery due to any customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for return and refund. We will NOT refund in case you REFUSE to receive it either.
Our return policy lasts 30 days since your purchase. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.
How do I return a product?
Due to hygiene reasons and the fact that our products are made-to-order, we do not exchange or refund items unless an item you received has a major problem. This is when the item is:
Please be informed that our products are made-to-order and manufactured under market demand; thus, they are not always available items. Also, advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display. Hence, please allow the difference between advertised images and the actual item you received.
If the problem is major, we may choose to replace the item or issue a refund within a reasonable time. In this event, the product may be kept at customer’s disposal.
Please contact our Customer Support team to start the complaint process. Please include the following information:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you choose to return your order without our Customer Support team and it does not meet all of our requirements, a refund will not be issued and you will be notified via email with any and all options available to you on how to proceed.
11 South Blvd E, Macclenny, FL 32063-2550 USA
Please note that returns can sometimes take up to 30 days to reach us. If you return a product without the return form, the refund may take longer. The corresponding refund will be made once your return is received.
Please also note that only products in perfect condition and in their original packaging will be refunded. The refund delay depends on your bank and may vary.
HOW DO I CHANGE OR CANCEL MY ORDER?
If you change your mind about your purchase, please contact us here and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.
Your order is only eligible to be cancelled and modified within 12 hours of placing the order. After that time, the order is locked for processing and can not be cancelled.
NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.
An 8oz 50/50 preshrunk cotton polyester blend makes this sweatshirt one that everyone will enjoy. The air jet yarn & double needle stitching all over gives it a durable, yet softer feel. Features: 1 x 1 rib with spandex, quarter-turned to eliminate center crease, tear away label. Heather colors: 60% polyester/ 40% cotton.
Standard Hoodie Size Chart
An 8oz 50/50 polyester cotton blend makes this hoodie one that everyone will enjoy. The air jet yarn & double needle stitching all over gives it a durable, yet softer feel. Features: double lined hood, matching drawcord, pouch pocket, 1 x 1 rib with spandex, quarter-turned to eliminate center crease, tear away label.
Standard Youth T-Shirt Size Chart
A kids classic! Made from 8.9 oz 100% preshrunk cotton, the standard youth t-shirt features a seamless double-needle collar, taped neck and shoulders for added durability and has been quarter-turned to eliminate the center crease. Perfect for schools, teams, art projects, and more this is a timeless kids’ tee that never gets old. At a price that can’t be beat and a guaranteed kid-pleaser, get yours now.